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Cloud call center + CRM for small and mid-size businesses

Every customer call, in one place.

Take calls, make calls and keep the full story of every customer. Just a browser and a headset — on our cloud, or on your own server.

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No card neededFree forever for 1 userFree calls between colleagues (ext to ext)10 min of AI summary freeCloud or your own server
Inbound call answered by itself
AI summaryPositive

Upset about a late delivery at first; happy once we promised it by tomorrow noon.

SRSadia Rahman+880 1711-204518 · Inbound · on a call00:41Hang up

Do these problems sound familiar?

Missed calls get lost

Miss a call at a busy moment and that customer never comes back.

No one knows who called whom

Two people call the same customer, while others get forgotten.

Customer info lives in notebooks and Excel

Past conversations are forgotten; leads and complaints get mixed up.

Managers can’t see what the team does

Who is on a call, who is on a break, how many calls — no record.

QolDesk fixes all four in one place.
What we do

QolDesk = cloud call center + CRM

Calls to your number are shared across your team automatically, every call is recorded, and each customer’s stage, notes and tasks live in one place. From a 2-person office to a 100-seat call center — the same app. Month to month on our cloud, or on your own server.

Call centerInbound, outbound, auto dial, queue, IVR
CRMProspects, stages, notes, tasks, distribution
Campaigns & reportsVoice with keys, autodial, live board, call log
AI assistantCall summaries, customer mood, filter by mood

Made for any business

Pick your business type — QolDesk sets up the customer steps for you.

Online business & e-commerceOrder → Confirm → Delivered
Clinics & diagnosticsAppointment → Visit → Report
Real estateLead → Site visit → Booking
Coaching & educationEnquiry → Admission → Fees
Travel agenciesEnquiry → Package → Ticket
Distributors & wholesaleRetailer → Order → Payment
Insurance & microfinanceLead → Policy → Renewal
Service & supportComplaint → Technician → Solved
Inside the app

See what’s inside QolDesk

Tap a button below — each part looks just like this in the app.

app.qoldesk.com.bd/workspace
Inbound00:07 ▾
Phone ON — I take calls
InboundCalls come to you by themselves✓
OutboundYou choose who to call
Auto dialQolDesk calls your list one by one
Phone OFF — no calls
Not readyLogged in, but no calls yet
Finishing notesWriting about the last call
BreakTea, prayer or lunch — no calls
MeetingTraining or meeting — no calls
Done for todayStop calls and go home

One tap to take calls — or stop them

  • Inbound: calls come to you. Outbound: you choose who to call. Auto dial: your list, one by one.
  • No calls ring during a break, a meeting or while you finish notes.
  • The timer shows how long you’ve been in each state.
Easy for everyone

Anyone can use it from day one

Big buttons, plain words, fully in Bangla. A short note after each call — that’s it.

Green means calls can come, grey means off
AI summary and mood added after each call
Bangla / English with one tap
Works on laptop and mobile

Get started in 3 steps

1

Sign up with your mobile

Verify with an SMS code, then your company name. One minute.

2

Connect a number — or later

Connect your operator’s SIP trunk, or try our test line first.

3

Invite the team, start calling

Import your prospects and invite colleagues — extensions are created for you.

Pricing

Month to month on our cloud, or on your own server

Free forever for one person. As your team grows, you pay only for what grows. Extensions and calls between colleagues are free. Want your own server? We install the software for you.

Free

For one person — on our cloud
৳01 user · free forever
Start free
  • 1 user, free forever
  • 700 contacts
  • 1 SIP trunk, as many numbers as it holds
  • Inbound, outbound, auto dial
  • Missed calls and call back
  • 30 days of call history, 3 days of recordings
  • 100 campaign contacts a month
  • Live board, call log and reports
  • Campaigns: voice with keys, announcement, autodial
  • Click-to-call, API and webhooks
  • AI summary and mood for 10 minutes of calls in your first month
Most popular

Grow

For teams — on our cloud. The same features as Free; you pay per person.
Each extra user৳250per user / month
Work out your cost
  • Every feature in Free — nothing extra to unlock
  • ৳250 a month for each extra person
  • An extension for every new person, made automatically
  • Calls between colleagues stay free
  • More contacts, call history, recordings and campaign contacts — pay only for what you add
  • 2 parallel calls in campaigns free; more at ৳100 each a month, up to 20
  • More AI summary and mood minutes when you need them — ask us

Self-hosted

Your server, our software — we install it for you
Let’s talkOne-time licence, no monthly bill
Talk to us
  • On a server in your office or your own cloud
  • We install, set up and connect your SIP trunk
  • All calls, recordings and data stay on your server
  • Every feature in Grow, with no limits
  • A licence made for your company, paid once
  • Updates and support when you want them, priced separately
Self-hosted

QolDesk on your own server — we handle the setup

For banks, hospitals or any organisation that wants to keep its data in-house: you provide a server. You pay once for a licence made for your company; we install QolDesk, set it up and hand it over ready to use.

Your data stays with youOne-time licence, no monthly billYour office or your own cloudUpdates and support as an extra
Talk to us about self-hosting
1
You provide a serverA server in your office, or a Linux server on any cloud. We’ll send you exactly what it needs.
2
We install itWe install QolDesk, connect your SIP trunk and make test calls — all done by us.
3
Your team starts callingIt’s ready to use from day one. Want updates and support later? Add them as an extra.

Work out your monthly cost on our cloud

Keep call history for
Keep call recordings for
Parallel calls in campaigns
Estimated monthly cost৳1,900About ৳380 per person / month
Free (1 user, 1 SIP trunk)৳0
Extensions × 5free, automatic
AI summary and mood10 min (free at signup)
Extra users × 4৳1,000
Contacts past 700৳800
Call recordings৳100
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Cloud add-ons you can buy separately (per month)

Each extra user৳250
1,000 more contacts (৳50 past 20,000)৳100
All call history৳100
90-day recordings৳100
1-year recordings৳250
1,000 campaign contacts৳150
Extra parallel call৳100

Every new user gets an extension automatically, and extension-to-extension calls between colleagues are always free. When you call through your own SIP, QolDesk charges nothing for call minutes — your operator bills those. All prices in BDT. Pay monthly by bKash, Nagad, Rocket or card — no contract.

Questions people ask

No. A browser on a computer or mobile and a headset is enough.

Take your first call today

Set up in 2 minutes. Free forever for 1 user. No card needed.

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